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CVE-2026-23752

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the template group creation and editing functionality that allows authenticated administrators to inject arbitrary JavaScript by manipulating the companyname POST parameter without HTML sanitization. Attackers can inject malicious scripts through the companyname field that execute in the browsers of any administrator viewing the Templates > Groups page.
Lifecycle PUBLISHED1 preserved revisionFact urn:baitaphish:canonical-cve-fact-revision:v2:6df98ac52fe0df4fc02707a19d9ae894b0c7b4febf5e156b930eba33bf076020
Known exploited
Not asserted
Disputed
No
Stale source
No
Conflicts
1

Preserved source conflicts

No provider value was silently selected as the winner.

cvss · 2 assertions

{"metric":{"Automatable":"NOT_DEFINED","Recovery":"NOT_DEFINED","Safety":"NOT_DEFINED","attackComplexity":"LOW","attackRequirements":"NONE","attackVector":"NETWORK","baseScore":4.8,"baseSeverity":"MEDIUM","exploitMaturity":"NOT_DEFINED","privilegesRequired":"HIGH","providerUrgency":"NOT_DEFINED","subAvailabilityImpact":"NONE","subConfidentialityImpact":"LOW","subIntegrityImpact":"LOW","userInteraction":"PASSIVE","valueDensity":"NOT_DEFINED","vectorString":"CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N","version":"4.0","vulnAvailabilityImpact":"NONE","vulnConfidentialityImpact…

  • cve_program_cvelist_v5cvss
    urn:baitaphish:normalized-source-record:v2:ff2a78f42a64c35193d913fdc21534879d9040649058405ef3007699644090e7 · sha256:6c3a0941686a7b12… · /containers/cna/metrics/0/cvssV4_0

{"metric":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":4.8,"baseSeverity":"MEDIUM","confidentialityImpact":"LOW","integrityImpact":"LOW","privilegesRequired":"HIGH","scope":"CHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N","version":"3.1"},"metric_type":"cvssV3_1"}

  • cve_program_cvelist_v5cvss
    urn:baitaphish:normalized-source-record:v2:ff2a78f42a64c35193d913fdc21534879d9040649058405ef3007699644090e7 · sha256:6c3a0941686a7b12… · /containers/cna/metrics/1/cvssV3_1

Affected products and versions

1 source assertion
{"defaultStatus":"unaffected","product":"HelpDesk","vendor":"GFI Software","versions":[{"lessThan":"4.99.9","status":"affected","version":"0","versionType":"semver"}]}
  • cve_program_cvelist_v5affected
    urn:baitaphish:normalized-source-record:v2:ff2a78f42a64c35193d913fdc21534879d9040649058405ef3007699644090e7 · sha256:6c3a0941686a7b12… · /containers/cna/affected/0

Provider-owned CVSS observations

2 source assertions
{"metric":{"Automatable":"NOT_DEFINED","Recovery":"NOT_DEFINED","Safety":"NOT_DEFINED","attackComplexity":"LOW","attackRequirements":"NONE","attackVector":"NETWORK","baseScore":4.8,"baseSeverity":"MEDIUM","exploitMaturity":"NOT_DEFINED","privilegesRequired":"HIGH","providerUrgency":"NOT_DEFINED","subAvailabilityImpact":"NONE","subConfidentialityImpact":"LOW","subIntegrityImpact":"LOW","userInteraction":"PASSIVE","valueDensity":"NOT_DEFINED","vectorString":"CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N","version":"4.0","vulnAvailabilityImpact":"NONE","vulnConfidentialityImpact…
  • cve_program_cvelist_v5cvss
    urn:baitaphish:normalized-source-record:v2:ff2a78f42a64c35193d913fdc21534879d9040649058405ef3007699644090e7 · sha256:6c3a0941686a7b12… · /containers/cna/metrics/0/cvssV4_0
{"metric":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":4.8,"baseSeverity":"MEDIUM","confidentialityImpact":"LOW","integrityImpact":"LOW","privilegesRequired":"HIGH","scope":"CHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N","version":"3.1"},"metric_type":"cvssV3_1"}
  • cve_program_cvelist_v5cvss
    urn:baitaphish:normalized-source-record:v2:ff2a78f42a64c35193d913fdc21534879d9040649058405ef3007699644090e7 · sha256:6c3a0941686a7b12… · /containers/cna/metrics/1/cvssV3_1

CWE assertions

1 source assertion
{"cweId":"CWE-79","description":"CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')","lang":"en","type":"CWE"}
  • cve_program_cvelist_v5cwe
    urn:baitaphish:normalized-source-record:v2:ff2a78f42a64c35193d913fdc21534879d9040649058405ef3007699644090e7 · sha256:6c3a0941686a7b12… · /containers/cna/problemTypes/0/descriptions/0

Source references

2 source assertions
{"tags":["vendor-advisory","patch"],"url":"https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases"}
  • cve_program_cvelist_v5reference
    urn:baitaphish:normalized-source-record:v2:ff2a78f42a64c35193d913fdc21534879d9040649058405ef3007699644090e7 · sha256:6c3a0941686a7b12… · /containers/cna/references/0
{"tags":["third-party-advisory"],"url":"https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-companyname-parameter"}
  • cve_program_cvelist_v5reference
    urn:baitaphish:normalized-source-record:v2:ff2a78f42a64c35193d913fdc21534879d9040649058405ef3007699644090e7 · sha256:6c3a0941686a7b12… · /containers/cna/references/1

Attribution and limitations

  • CVE Program CVEList V5: Reproduce the MITRE copyright designation and CVE license in copies. Source →

Provider severity values are preserved separately. Baitaphish does not convert them into a risk rating, infer affected products, or treat EPSS as observed exploitation.

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