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CVE-2026-32752

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compl
Lifecycle PUBLISHED1 preserved revisionFact urn:baitaphish:canonical-cve-fact-revision:v2:cd728c83de64d14c24beb699ed535e347575ee7a2aa405a7ee495830d50d5e7e
Known exploited
Not asserted
Disputed
No
Stale source
No
Conflicts
0

Affected products and versions

1 source assertion
{"product":"freescout","vendor":"freescout-help-desk","versions":[{"status":"affected","version":"< 1.8.209"}]}
  • cve_program_cvelist_v5affected
    urn:baitaphish:normalized-source-record:v2:d76c0645f6b317bbb29ba75ef36a686760b64c0b177f79750e80813433c14b27 · sha256:d72d8481d662ccfc… · /containers/cna/affected/0

Provider-owned CVSS observations

1 source assertion
{"metric":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"NONE","baseScore":0,"baseSeverity":"NONE","confidentialityImpact":"NONE","integrityImpact":"NONE","privilegesRequired":"NONE","scope":"UNCHANGED","userInteraction":"NONE","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:N","version":"3.1"},"metric_type":"cvssV3_1"}
  • cve_program_cvelist_v5cvss
    urn:baitaphish:normalized-source-record:v2:d76c0645f6b317bbb29ba75ef36a686760b64c0b177f79750e80813433c14b27 · sha256:d72d8481d662ccfc… · /containers/cna/metrics/0/cvssV3_1

CWE assertions

1 source assertion
{"cweId":"CWE-284","description":"CWE-284: Improper Access Control","lang":"en","type":"CWE"}
  • cve_program_cvelist_v5cwe
    urn:baitaphish:normalized-source-record:v2:d76c0645f6b317bbb29ba75ef36a686760b64c0b177f79750e80813433c14b27 · sha256:d72d8481d662ccfc… · /containers/cna/problemTypes/0/descriptions/0

Source references

3 source assertions
{"name":"https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11","tags":["x_refsource_MISC"],"url":"https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11"}
  • cve_program_cvelist_v5reference
    urn:baitaphish:normalized-source-record:v2:d76c0645f6b317bbb29ba75ef36a686760b64c0b177f79750e80813433c14b27 · sha256:d72d8481d662ccfc… · /containers/cna/references/1
{"name":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209","tags":["x_refsource_MISC"],"url":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209"}
  • cve_program_cvelist_v5reference
    urn:baitaphish:normalized-source-record:v2:d76c0645f6b317bbb29ba75ef36a686760b64c0b177f79750e80813433c14b27 · sha256:d72d8481d662ccfc… · /containers/cna/references/2
{"name":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9","tags":["x_refsource_CONFIRM"],"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9"}
  • cve_program_cvelist_v5reference
    urn:baitaphish:normalized-source-record:v2:d76c0645f6b317bbb29ba75ef36a686760b64c0b177f79750e80813433c14b27 · sha256:d72d8481d662ccfc… · /containers/cna/references/0

Attribution and limitations

  • CVE Program CVEList V5: Reproduce the MITRE copyright designation and CVE license in copies. Source →

Provider severity values are preserved separately. Baitaphish does not convert them into a risk rating, infer affected products, or treat EPSS as observed exploitation.

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