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CVE-2026-40498

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can access diagnostic and system tools that should be restricted to administrators. The /system/cron endpoint relies on a static MD5 hash derived from the APP_KEY, which is exposed in the response and logs. Accessing these endpoints reveals sensitive server information (Full Path Disclosure), process IDs, and allows for Resource Exhaustion (DoS) by triggering heavy background tasks
Lifecycle PUBLISHED1 preserved revisionFact urn:baitaphish:canonical-cve-fact-revision:v2:31800c808f47c1156ddf59755a9eee501784d259a8870bbe635041104342446d
Known exploited
Not asserted
Disputed
No
Stale source
No
Conflicts
1

Preserved source conflicts

No provider value was silently selected as the winner.

cwe · 3 assertions

{"cweId":"CWE-284","description":"CWE-284: Improper Access Control","lang":"en","type":"CWE"}

  • cve_program_cvelist_v5cwe
    urn:baitaphish:normalized-source-record:v2:b643dd221db84aa7186ec875790bf134248e03add2cdb685e9b506710f7d4502 · sha256:ada4fbb9595611e0… · /containers/cna/problemTypes/1/descriptions/0

{"cweId":"CWE-200","description":"CWE-200: Exposure of Sensitive Information to an Unauthorized Actor","lang":"en","type":"CWE"}

  • cve_program_cvelist_v5cwe
    urn:baitaphish:normalized-source-record:v2:b643dd221db84aa7186ec875790bf134248e03add2cdb685e9b506710f7d4502 · sha256:ada4fbb9595611e0… · /containers/cna/problemTypes/0/descriptions/0

{"cweId":"CWE-770","description":"CWE-770: Allocation of Resources Without Limits or Throttling","lang":"en","type":"CWE"}

  • cve_program_cvelist_v5cwe
    urn:baitaphish:normalized-source-record:v2:b643dd221db84aa7186ec875790bf134248e03add2cdb685e9b506710f7d4502 · sha256:ada4fbb9595611e0… · /containers/cna/problemTypes/2/descriptions/0

Affected products and versions

1 source assertion
{"product":"freescout","vendor":"freescout-help-desk","versions":[{"status":"affected","version":"< 1.8.213"}]}
  • cve_program_cvelist_v5affected
    urn:baitaphish:normalized-source-record:v2:b643dd221db84aa7186ec875790bf134248e03add2cdb685e9b506710f7d4502 · sha256:ada4fbb9595611e0… · /containers/cna/affected/0

Provider-owned CVSS observations

1 source assertion
{"metric":{"attackComplexity":"LOW","attackRequirements":"NONE","attackVector":"NETWORK","baseScore":8.9,"baseSeverity":"HIGH","privilegesRequired":"NONE","subAvailabilityImpact":"NONE","subConfidentialityImpact":"NONE","subIntegrityImpact":"NONE","userInteraction":"NONE","vectorString":"CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N/E:P","version":"4.0","vulnAvailabilityImpact":"LOW","vulnConfidentialityImpact":"HIGH","vulnIntegrityImpact":"HIGH"},"metric_type":"cvssV4_0"}
  • cve_program_cvelist_v5cvss
    urn:baitaphish:normalized-source-record:v2:b643dd221db84aa7186ec875790bf134248e03add2cdb685e9b506710f7d4502 · sha256:ada4fbb9595611e0… · /containers/cna/metrics/0/cvssV4_0

CWE assertions

3 source assertions
{"cweId":"CWE-284","description":"CWE-284: Improper Access Control","lang":"en","type":"CWE"}
  • cve_program_cvelist_v5cwe
    urn:baitaphish:normalized-source-record:v2:b643dd221db84aa7186ec875790bf134248e03add2cdb685e9b506710f7d4502 · sha256:ada4fbb9595611e0… · /containers/cna/problemTypes/1/descriptions/0
{"cweId":"CWE-200","description":"CWE-200: Exposure of Sensitive Information to an Unauthorized Actor","lang":"en","type":"CWE"}
  • cve_program_cvelist_v5cwe
    urn:baitaphish:normalized-source-record:v2:b643dd221db84aa7186ec875790bf134248e03add2cdb685e9b506710f7d4502 · sha256:ada4fbb9595611e0… · /containers/cna/problemTypes/0/descriptions/0
{"cweId":"CWE-770","description":"CWE-770: Allocation of Resources Without Limits or Throttling","lang":"en","type":"CWE"}
  • cve_program_cvelist_v5cwe
    urn:baitaphish:normalized-source-record:v2:b643dd221db84aa7186ec875790bf134248e03add2cdb685e9b506710f7d4502 · sha256:ada4fbb9595611e0… · /containers/cna/problemTypes/2/descriptions/0

Source references

4 source assertions
{"name":"https://github.com/freescout-help-desk/freescout/commit/b1d6c2c601a6ec3626ab13e679607b5084dfbd38","tags":["x_refsource_MISC"],"url":"https://github.com/freescout-help-desk/freescout/commit/b1d6c2c601a6ec3626ab13e679607b5084dfbd38"}
  • cve_program_cvelist_v5reference
    urn:baitaphish:normalized-source-record:v2:b643dd221db84aa7186ec875790bf134248e03add2cdb685e9b506710f7d4502 · sha256:ada4fbb9595611e0… · /containers/cna/references/1
{"name":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213","tags":["x_refsource_MISC"],"url":"https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213"}
  • cve_program_cvelist_v5reference
    urn:baitaphish:normalized-source-record:v2:b643dd221db84aa7186ec875790bf134248e03add2cdb685e9b506710f7d4502 · sha256:ada4fbb9595611e0… · /containers/cna/references/2
{"name":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-5jw5-q9j7-4rxc","tags":["x_refsource_CONFIRM"],"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-5jw5-q9j7-4rxc"}
  • cve_program_cvelist_v5reference
    urn:baitaphish:normalized-source-record:v2:b643dd221db84aa7186ec875790bf134248e03add2cdb685e9b506710f7d4502 · sha256:ada4fbb9595611e0… · /containers/cna/references/0
{"tags":["exploit"],"url":"https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-5jw5-q9j7-4rxc"}
  • cve_program_cvelist_v5reference
    urn:baitaphish:normalized-source-record:v2:b643dd221db84aa7186ec875790bf134248e03add2cdb685e9b506710f7d4502 · sha256:ada4fbb9595611e0… · /containers/adp/0/references/0

Attribution and limitations

  • CVE Program CVEList V5: Reproduce the MITRE copyright designation and CVE license in copies. Source →

Provider severity values are preserved separately. Baitaphish does not convert them into a risk rating, infer affected products, or treat EPSS as observed exploitation.

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