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CVE-2026-48208

An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP). This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X
Lifecycle PUBLISHED1 preserved revisionFact urn:baitaphish:canonical-cve-fact-revision:v2:c60059ea8e73d03c8e4e068b35e47871bfdad7275c7314e8f43abb108e4646ea
Known exploited
Not asserted
Disputed
No
Stale source
No
Conflicts
2

Preserved source conflicts

No provider value was silently selected as the winner.

affected · 2 assertions

{"defaultStatus":"affected","modules":["Agent Frontend","External Interface"],"product":"OTRS","vendor":"OTRS AG","versions":[{"status":"affected","version":"7.0.x"},{"status":"affected","version":"8.0.x"},{"status":"affected","version":"2023.x"},{"status":"affected","version":"2024.x"},{"status":"affected","version":"2025.x"},{"lessThanOrEqual":"2026.3.x","status":"affected","version":"2026.x","versionType":"patch"}]}

  • cve_program_cvelist_v5affected
    urn:baitaphish:normalized-source-record:v2:bc91ee88385c0206b5b205d1a9a8d7a324a3532be16181ead5a8b9b2aee042fc · sha256:c2d6e2c129f49ae4… · /containers/cna/affected/0

{"defaultStatus":"affected","modules":["Agent Frontend","External Interface"],"product":"((OTRS)) Community Edition","vendor":"OTRS AG","versions":[{"status":"affected","version":"6.x"}]}

  • cve_program_cvelist_v5affected
    urn:baitaphish:normalized-source-record:v2:bc91ee88385c0206b5b205d1a9a8d7a324a3532be16181ead5a8b9b2aee042fc · sha256:c2d6e2c129f49ae4… · /containers/cna/affected/1
cwe · 2 assertions

{"cweId":"CWE-791","description":"CWE-791 Incomplete Filtering of Special Elements","lang":"en","type":"CWE"}

  • cve_program_cvelist_v5cwe
    urn:baitaphish:normalized-source-record:v2:bc91ee88385c0206b5b205d1a9a8d7a324a3532be16181ead5a8b9b2aee042fc · sha256:c2d6e2c129f49ae4… · /containers/cna/problemTypes/1/descriptions/0

{"cweId":"CWE-400","description":"CWE-400 Uncontrolled Resource Consumption","lang":"en","type":"CWE"}

  • cve_program_cvelist_v5cwe
    urn:baitaphish:normalized-source-record:v2:bc91ee88385c0206b5b205d1a9a8d7a324a3532be16181ead5a8b9b2aee042fc · sha256:c2d6e2c129f49ae4… · /containers/cna/problemTypes/0/descriptions/0

Affected products and versions

2 source assertions
{"defaultStatus":"affected","modules":["Agent Frontend","External Interface"],"product":"OTRS","vendor":"OTRS AG","versions":[{"status":"affected","version":"7.0.x"},{"status":"affected","version":"8.0.x"},{"status":"affected","version":"2023.x"},{"status":"affected","version":"2024.x"},{"status":"affected","version":"2025.x"},{"lessThanOrEqual":"2026.3.x","status":"affected","version":"2026.x","versionType":"patch"}]}
  • cve_program_cvelist_v5affected
    urn:baitaphish:normalized-source-record:v2:bc91ee88385c0206b5b205d1a9a8d7a324a3532be16181ead5a8b9b2aee042fc · sha256:c2d6e2c129f49ae4… · /containers/cna/affected/0
{"defaultStatus":"affected","modules":["Agent Frontend","External Interface"],"product":"((OTRS)) Community Edition","vendor":"OTRS AG","versions":[{"status":"affected","version":"6.x"}]}
  • cve_program_cvelist_v5affected
    urn:baitaphish:normalized-source-record:v2:bc91ee88385c0206b5b205d1a9a8d7a324a3532be16181ead5a8b9b2aee042fc · sha256:c2d6e2c129f49ae4… · /containers/cna/affected/1

Provider-owned CVSS observations

1 source assertion
{"metric":{"attackComplexity":"LOW","attackVector":"NETWORK","availabilityImpact":"HIGH","baseScore":6.5,"baseSeverity":"MEDIUM","confidentialityImpact":"NONE","integrityImpact":"NONE","privilegesRequired":"NONE","scope":"UNCHANGED","userInteraction":"REQUIRED","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H","version":"3.1"},"metric_type":"cvssV3_1"}
  • cve_program_cvelist_v5cvss
    urn:baitaphish:normalized-source-record:v2:bc91ee88385c0206b5b205d1a9a8d7a324a3532be16181ead5a8b9b2aee042fc · sha256:c2d6e2c129f49ae4… · /containers/cna/metrics/0/cvssV3_1

CWE assertions

2 source assertions
{"cweId":"CWE-791","description":"CWE-791 Incomplete Filtering of Special Elements","lang":"en","type":"CWE"}
  • cve_program_cvelist_v5cwe
    urn:baitaphish:normalized-source-record:v2:bc91ee88385c0206b5b205d1a9a8d7a324a3532be16181ead5a8b9b2aee042fc · sha256:c2d6e2c129f49ae4… · /containers/cna/problemTypes/1/descriptions/0
{"cweId":"CWE-400","description":"CWE-400 Uncontrolled Resource Consumption","lang":"en","type":"CWE"}
  • cve_program_cvelist_v5cwe
    urn:baitaphish:normalized-source-record:v2:bc91ee88385c0206b5b205d1a9a8d7a324a3532be16181ead5a8b9b2aee042fc · sha256:c2d6e2c129f49ae4… · /containers/cna/problemTypes/0/descriptions/0

Source references

1 source assertion
{"url":"https://otrs.com/release-notes/otrs-security-advisory-2026-07/"}
  • cve_program_cvelist_v5reference
    urn:baitaphish:normalized-source-record:v2:bc91ee88385c0206b5b205d1a9a8d7a324a3532be16181ead5a8b9b2aee042fc · sha256:c2d6e2c129f49ae4… · /containers/cna/references/0

Attribution and limitations

  • CVE Program CVEList V5: Reproduce the MITRE copyright designation and CVE license in copies. Source →

Provider severity values are preserved separately. Baitaphish does not convert them into a risk rating, infer affected products, or treat EPSS as observed exploitation.

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