Historical disclosure revision 1
Disclosures and evidence
Revision 1 of 1 · Evidence cutoff May 14, 2024, 12:00 AM UTC
0 prior statements preserved · 13 statements added. Attributed source statements retain the source’s qualifications.
What the company disclosed
Banco Santander, S.A. stated: “Madrid, 14 May 2024 - We recently became aware of an unauthorized access to a Santander database hosted by a third-party provider. We immediately implemented measures to contain the incident, including blocking the compromised access to the database and establishing additional fraud prevention controls to protect affected customers.”
Affected organizations and relationships
Banco Santander, S.A. stated: “Madrid, 14 May 2024 - We recently became aware of an unauthorized access to a Santander database hosted by a third-party provider. We immediately implemented measures to contain the incident, including blocking the compromised access to the database and establishing additional fraud prevention controls to protect affected customers.”
Banco Santander, S.A. stated: “Following an investigation, we have now confirmed that certain information relating to customers of Santander Chile, Spain and Uruguay, as well as all current and some former Santander employees of the group had been accessed. Customer data in all other Santander markets and businesses are not affected.”
Operational impact
Banco Santander, S.A. stated: “No transactional data, nor any credentials that would allow transactions to take place on accounts are contained in the database, including online banking details and passwords. The bank's operations and systems are not affected, so customers can continue to transact securely.”
Reported data impact
Banco Santander, S.A. stated: “Following an investigation, we have now confirmed that certain information relating to customers of Santander Chile, Spain and Uruguay, as well as all current and some former Santander employees of the group had been accessed. Customer data in all other Santander markets and businesses are not affected.”
Banco Santander, S.A. stated: “No transactional data, nor any credentials that would allow transactions to take place on accounts are contained in the database, including online banking details and passwords. The bank's operations and systems are not affected, so customers can continue to transact securely.”
Response
Banco Santander, S.A. stated: “Madrid, 14 May 2024 - We recently became aware of an unauthorized access to a Santander database hosted by a third-party provider. We immediately implemented measures to contain the incident, including blocking the compromised access to the database and establishing additional fraud prevention controls to protect affected customers.”
Banco Santander, S.A. stated: “We apologise for the concern this will understandably cause and are proactively contacting affected customers and employees directly. We have also notified regulators and law enforcement and will continue to work closely with them.”
Disclosure timeline
Banco Santander, S.A. stated: “Madrid, 14 May 2024 - We recently became aware of an unauthorized access to a Santander database hosted by a third-party provider. We immediately implemented measures to contain the incident, including blocking the compromised access to the database and establishing additional fraud prevention controls to protect affected customers.”
Banco Santander, S.A. stated: “| Date: | May 14, 2024 | By: | /s/ Pedro de Mingo Kaminouchi”
Banco Santander, S.A. stated: “| 1 | | Report of Other Relevant Information dated May 14, 2024”
Banco Santander, S.A. stated: “For the month of May, 2024”
Disclosure evolution
Banco Santander, S.A. stated: “Madrid, 14 May 2024 - We recently became aware of an unauthorized access to a Santander database hosted by a third-party provider. We immediately implemented measures to contain the incident, including blocking the compromised access to the database and establishing additional fraud prevention controls to protect affected customers.”
Disclosure sources and provenance
- U.S. Securities and Exchange Commission Filed May 14, 2024Statement/document date: May 14, 2024Document form: 6-K · Item Document's Item1, Report of Other Relevant Information; not domestic8-K Item1.05SEC HTTPS source · Retrieved Oct 7, 2026, 2:31 PM UTC · Retained Oct 7, 2026, 2:31 PM UTC
Evidence limitations
- Issuer disclosures establish what was reported, not independent incident verification.